Not 100% in love with your product purchased from MelissaAndDoug.com? Your happiness is our mission! After receiving your product, you have 30days to return it, as long as it’s in new and unused condition and in its original packaging.

We do not offer gift exchanges.

For returns, we’ll gladly refund your purchase price, excluding shipping and handling charges. There are no restocking fees. 

Melissa & Doug, LLC is not responsible for the cost of return shipping charges for any return.

We recommend using a carrier that provides tracking information.

Please keep the packing list in case you need to arrange for a return. Please keep any emails you receive regarding your order, as they contain important information.

Once we receive your return, we will process a refund within 14 business days to the original form of payment. Your bank may require additional time to post this transaction to your account.